Terms & Conditions

Welcome to www.getessentials.in ("Website"), operated by RP79 Essential Consumer Products Pvt Ltd ("Company", "we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Services

We offer professional deep cleaning services for residences, data centers, commercial spaces, hospitality venues, and specialized environments like luxury trains and hospitals.

All services are subject to availability, scope confirmation, and client-specific requirements outlined during the consultation and assessment stages.

2. Booking and Cancellation

• Booking: You may request a service via the Website, phone, or email. All bookings are subject to confirmation.

• Cancellation: Cancellations made at least 24 hours in advance will not incur any charge. Late cancellations may be subject to a fee.

• Rescheduling: We will accommodate schedule changes based on availability.

3. Pricing and Payment

• Prices are provided after a consultation and site assessment.

• We may require a deposit for certain service types.

• Accepted payment methods include UPI, bank transfer, and other modes as communicated.

4. Client Responsibilities

• Ensure access to the site on the scheduled service day.

• Secure fragile, high-value, or sensitive equipment unless previously discussed.

• Notify us of any specific cleaning requirements, hazards, or restrictions.

5. Service Guarantee

We strive for complete satisfaction. If you are not happy with the results, we offer a re-clean or resolution at no extra charge, provided we are notified within 24 hours of service completion.

6. Intellectual Property

All content on the Website, including text, logos, images, and design, is the property of RP79 Essential Consumer Products Pvt Ltd and protected by applicable copyright and trademark laws.

7. Limitation of Liability

We are not liable for:

• Damages arising from incorrect or incomplete information provided by the user.

• Pre-existing structural, electrical, or plumbing issues.

• Minor wear-and-tear resulting from standard cleaning processes.

Our total liability is limited to the amount paid for the specific service rendered.

8. User Conduct

You agree not to use the Website:

• For unlawful or fraudulent purposes.

• To transmit harmful, defamatory, or offensive material.

• To disrupt or damage the Website’s functionality or security.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Bengaluru.

10. Contact Us

For questions or concerns regarding these Terms, contact:

RP79 Essential Consumer Products Pvt Ltd
Email: support@getessentials.in
Phone: +91 79753 97969
Website: www.getessentials.in